Delivery Information

  • All deliveries are subject to stock availability.
  • Deliveries take place between 08.00 am – 4.30 pm Monday to Friday’s. We do not deliver weekends or Bank Holidays.
  • Items may be delivered on large lorries and are delivered kerbside and must be accessible by large 26 Tonne vehicles. Please advise of any restrictions to access of your address.
  • For crane off load lorries no overhead telephone or power cables within 5 metres of the offloading area.
  • We take no responsibility if your order does not arrive and tradesmen have been booked. We advise you do not book tradesmen until the order has arrived.
  • Please ensure someone is present to sign for and check deliveries. Shortages to be advised to the office within 12 hours.
  • Normal delivery 1 – 3 working days.
  • Next working day delivery a £25.00 (plus VAT) charge applies if order placed before 09.00 am.
  • Deliveries under £100.00 (excluding VAT) will incur a £25.00 (plus VAT) charge.
  • Some pallets may be charged for but all pallets are non-refundable.
  • A re-delivery charge will apply if no one there to accept the delivery.

Latest from our blog

Request a Credit Application Form

    Please email to Becky Scott at her email address: rebecca@completebuildersmerchants.co.uk