Delivery Information

• All deliveries are subject to stock availability.
• Deliveries take place between 08.00 am – 4.30 pm Monday to Friday’s. We do not deliver weekends or Bank Holidays.
• Items may be delivered on large lorries and are delivered kerbside and must be accessible by large 26 Tonne vehicles. Please advise of any restrictions to access of your address.
• For crane off load lorries no overhead telephone or power cables within 5 metres of the offloading area.
• We take no responsibility if your order does not arrive and tradesmen have been booked. We advise you do not book tradesmen until the order has arrived.
• Please ensure someone is present to sign for and check deliveries. Shortages to be advised to the office within 12 hours.
• Normal delivery 1 – 3 working days.
• Next working day delivery a £25.00 (plus VAT) charge applies if order placed before 09.00 am.
• Deliveries under £100.00 (excluding VAT) will incur a £25.00 (plus VAT) charge.
• Some pallets may be charged for but all pallets are non-refundable.
• A re-delivery charge will apply if no one there to accept the delivery.